Privacy Policy

1. Introduction

Volta Solar ("we", "our", "us") is committed to protecting the privacy and personal data of our customers, website visitors, and business partners. As a solar energy solutions provider operating across Haryana and Uttar Pradesh, we ensure that all data handling practices comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA).

This Privacy Policy applies to all users accessing our platforms:

• https://voltasolar.in
• https://voltasolar.com
• https://soler-web-f2fj.vercel.app

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal and technical data in the following ways:

A. Information You Provide (Voluntary Data)

When you interact with our services, including solar consultation or enquiry forms, we may collect:

• Full Name
• Email Address
• Phone Number
• Installation Site Address
• Energy consumption details
• Electricity bill information (submitted via solar calculator or consultation forms)

B. Automatically Collected Information (Technical Data)

When you access our website, we may automatically collect:

• IP address
• Browser type and device information
• Website usage behavior and page interactions
• Cookies and analytics data (via Google Analytics and Vercel platform logs)

3. Purpose of Data Usage

Your data is used strictly for legitimate business purposes, including:

• Providing solar rooftop installation and consulting services
• Designing on-grid and off-grid solar solutions
• Calculating system size, ROI, and energy savings
• Processing government subsidies and net-metering applications
• Coordinating installation, logistics, and AMC (maintenance services)
• Providing customer support and service updates
• Improving website performance and user experience

4. Third-Party Disclosure

We maintain a strict no-sale policy for personal data.

We do not sell, rent, or trade your personal information to any third party.

However, data may be shared in the following limited scenarios:

A. Government Authorities

• NEDA (New and Renewable Energy Development Agency)
• UPPCL (Uttar Pradesh Power Corporation Limited)

👉 For processing solar subsidies, approvals, and net-metering applications

B. Operational & Logistics Partners

• Installation teams
• Equipment suppliers
• Maintenance and AMC service providers

👉 Only the necessary data required for service execution is shared

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Monitor website performance (Next.js / Vercel infrastructure)
• Analyze visitor behavior via Google Analytics
• Enhance user experience and service delivery

Users can manage or disable cookies through browser settings, though certain features may be affected.

6. Data Security

We take appropriate technical and organizational measures to safeguard your data:

• SSL (Secure Socket Layer) encryption for all data transmission
• Secure cloud hosting environment (Vercel)
• Controlled access to sensitive information
• Regular monitoring and system updates

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill service requirements
• Comply with legal and regulatory obligations
• Maintain operational and business records

8. Your Rights Under DPDPA 2023

As a user, you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, please contact us using the details below.

9. Grievance Officer

In compliance with Indian data protection laws, we have designated a Grievance Officer:

All grievances will be acknowledged and addressed within the timelines prescribed under applicable laws.

10. Updates to This Policy

Volta Solar reserves the right to update this Privacy Policy as required by legal, operational, or technological changes. Updates will be reflected with a revised "Last Updated" date.

11. Contact Information

For any queries regarding this Privacy Policy or your data: